Customer Testimonials

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DealerRater May 19, 2017
 

Thought going into this dealership was a long shot, let me tell you though I was wrong. I've never met someone as polite and thoughtful as Joshua. From the beginning he brought up multiple cars from across the entire parking lot just for me to look at and never once did he show that he might be aggravated or fed up with how much I changed my mind. The knowledge he had on every single vehicle was amazing and extremely helpful. He worked his butt off to get me into something I wouldn't just settle for meeting and exceeding my expectations. For a young salesman I can tell you now that he has a bright future just by the way he connects with his customers just for the short amount of time he spends with them. I will definitely be sending a lot of people looking for vehicles his way.

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DealerRater May 19, 2017
 

This is my 3rd car from Castle and I've always had a good experience. I especially loved my most recent time working with Joe. I felt like I was dealing with a family friend who actually cared, rather than someone looking to get a quick sale.

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DealerRater May 19, 2017
 

Brought truck in for service and Becky, especially, was extremely polite on the phone and in person. She did a fantastic job keeping me updated with what was going on with the truck. Also with any questions or concerns I had regarding the repair, she was very helpful, and when she wasn't available Tony was also there to tend to my questions and concerns. The bill came out to under the original quote which is always good. Will definitely be bringing in my fleet in for service in future. Looking forward to dealing with these two in the future.

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DealerRater May 17, 2017
 

This was my first time buying a vehicle on my own and they really helped me through it, answered and asked if I had any questions, very professional, and made me feel at ease. Thank you very much 🙂

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DealerRater May 17, 2017
 

My experience here was very nice. Everyone who we came in contact with was very helpful. The salesman Ryan was helpful in answering our question. We would recommend this dealership to anyone who was going to buy a truck or car.

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DealerRater May 17, 2017
 

Everyone from the sales representative to the general manager made the process go smoothly. I have done business with Castle Chevrolet previously, and had a similar experience at that time. I would definitely do business with Castle again.

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DealerRater May 12, 2017
 

Jeff has always been exceptional during the many times I have been to the Dealership and spoke with him on the phone. Jeff is very personable and always returns your call in a timely manner. If he says he will do something, you better believe he will keep his word. I appreciate the fact that he has been able to find deals in my payment range, where I don't feel uncomfortable closing the deal. This is my 2nd car from this Dealer and from Jeff. The experience at this place is always great. Furthermore, family members have bought and leased vehicles from Castle Chevy Villa Park. I continue to look forward to doing business with this particular dealer down the road. My Wife and I are extremely happy and satisfied with our experience.

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DealerRater May 12, 2017
 

Getting a new car at Castle was a great experience. The guys were very communicative and proactive about helping me get a new Chevy Bolt EV even before they are widely available in Illinois. It was a much faster and more pleasant experience than I expected.

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DealerRater May 12, 2017
 

Dana, I just wanted to say thank you from the bottom of my heart!!! You showed such professionalism on how you handled everything I didn’t want it to go unnoticed. My Trax- I love it!!! The first night I thought I was dreaming and had to run downstairs and look in the garage! It is a really good feeling that I can say that I have a new car 🙂 I will always recommend Castle Chevrolet to anyone who is looking for a New Car.

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DealerRater May 8, 2017
 

Experience was overall very; however, waiting for finance Manager took way too long. Dana Dangles & Sean O'Connell were excellent and great to deal with. Thanks again for making the process easy.

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