Jason, met me when I pulled up. We talked about what I was there for, discussed a few things about the vehicle and just had a pleasant conversation in general. He was super friendly and let me know when the car would be done, and he was spot on. You guys all did a great job. Thanks, Jimmy
Tony met me at the door and offered to take care of a paint blemish and remove a nail from a tire. Great experience, from start to finish. Gave me a time estimate, and it was ready just in time. Car was clean, maintenance done, and tire repaired..
Javier was amazing to deal with! Sean in finance was excellent to deal with!! I would recommend both to future buyers and also for friends to come to Castle!
One of the main reasons I have continued to buy my cars from Castle, is because of Jason Buis. He is excellent at building a relationship with his customers, which develop trust and service. Jason introduced me to Jeff Tuckman when I was ready to buy my 2019 Traverse. This was the most relaxed experience of buying a car I have ever experienced. Jeff was the definition of "no pressure", yet very knowledgeable about all aspects of the vehicle I was interested in. Jeff was a gentleman and pleasant to deal with, a trait rarely associated with Car Salesmen. Jeff turned what is usually one of the most stressful life experiences into a very pleasant afternoon.
This is my third vehicle that I purchased here. I'm very happy, with the Chevrolet vehicles. I recommend Castle Chevrolet to all my friends and family.
Quality of service was excellent very courteous service writers work performed in a timely manner easy to felt an appointment for service All and all grate job
Great place to work with
Dealership had good atmosphere. Paperwork was easy to read and understand. Questions were encouraged, and not frowned upon. Enrique, was great to work with. He went above and beyond by making sure my car was clean before I drove it off the lot. He was also very thorough at explaining the small details. He made sure I understood how to use the controls and features. Clemente made sure to explain each page that was signed, and that I understood what I was signing. No stone was left unturned. Nikki was very helpful at making sure I had a great insurance plan before I left. She made sure I understood the plan, and also encouraged and welcomed any questions. A pleasure to work with. Overall a very pleasant experience. Great customer service. I look forward to recommending this dealership and the personnel.