Customer Testimonials

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DealerRater Sep 30, 2026

Aubrey was great, kind and not pushy. Did not expect to get a car here.

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Google Sep 30, 2026

Overall really good experience there. Did a walk in for an oil change , the service was professional and quick ! Workers were really friendly and kind, definitely recommend!

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Google Sep 29, 2026

Nice guys and flawless sale and trade in. No games. No false promises. No stress. Eli was my salesman and he is the bees knees 🙂

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DealerRater Sep 29, 2026

Everything went well and smooth it was fast and they helped me out a lot

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Google Sep 29, 2026

Andres did a great job getting me into another car. Thank you!

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Google Sep 29, 2026

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Google Sep 27, 2026

Great and amazing service was very helpful and identified problems that I need to be fixed on my car and gave me a good quote on the problems to be fixed.

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Google Sep 26, 2026

Best service EVER!! Andres got me and my mother in new cars today! 10/10

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Google Sep 26, 2026

Andres is the best ever and awesome he treat my like family

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Google Sep 26, 2026

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Google Sep 26, 2026

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Google Sep 25, 2026

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Google Sep 25, 2026

Had to take my truck in for warranty work. Returned for a oil change because of the service and professionalism this company showed. Had to have more work done on my vehicle and went to a dealership closer to my residence for convenience. Well convenience doesn't necessarily mean better. When my truck began having issues again I returned to Castle Chevrolet and once again they came through with the upmost class and professionalism. They handle their customers very well and perform work that is top tier. Anthony in the service department is one of the best people I've ... Read More

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Google Sep 25, 2026

Justin, Abraar, and Andres were the best! Got me rolling in a nice Lincoln!

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Google Sep 25, 2026

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Google Sep 24, 2026

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Google Sep 24, 2026

Good service e fast

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Google Sep 24, 2026

Amazing service! I love the new video feature, keep it going.

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Google Sep 23, 2026

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Google Sep 23, 2026

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Google Sep 23, 2026

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Google Sep 22, 2026

Rico was the best, he helped me get everything I needed in a car!

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Google Sep 21, 2026

Great Honest Trusted

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Google Sep 20, 2026

Great customer service!

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Google Sep 20, 2026

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Google Sep 19, 2026

Chevy guys took care of me every step of the way. They diagnosed my car, explained what I needed and provided transportation to and from my job. Speedy same day service and changed the oil after the repairs.

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Google Sep 19, 2026

Professional, Knowledgeable! Great service!

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Google Sep 19, 2026

I liked their service there. Antonio was helpful and answered my questions in an honest way. I loved how a video of each side my truck was shown to explain that everything was well. I’m sure that they would have shown if a part wasn’t well . Bad / good picture.

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Google Sep 18, 2026

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Google Sep 18, 2026

They very good people. I'm very happy with the car, they really care, customer service excellent. I want them to know that Ulise is very helpful young man and I would buy my next car from CASTLE with out doubts. I highly recommend Castle if you looking for satisfaction and be happy with purchase, don't look any where else. I give them 5 stars keep up the good work guys.

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Google Sep 18, 2026

Excellent service on my 1999 Corvette. Even hand washed it after servicing.

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Google Sep 17, 2026

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Google Sep 16, 2026

I called the day before to get the pre-approval process started for a new truck. I found it on their website. In the past I have spent almost an entire day to purchase a vehicle from the time I walked it and out. They had me approved quickly ahead of time. Communication via text so I could reply at my own pace. Truck was pulled up front when I arrived. I was in and out so quickly! Great people to work with and helped make the whole process smooth. I didn’t need to take a whole day off to ... Read More

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Google Sep 16, 2026

Castle Chevrolet's Service Department is professional, and the service advisors are professional and courteous. Overall, I trust their work. The service advisor (Hunter) kept me updated in regards to the work needed on my vehicle, total cost, provided a ride home, phoned me when my vehicle was ready and sent a driver to pick me up. In the past, I have always received excellent service from Marlex and Anthony as well. Castle Chevrolet Service Department my hat goes off to you, keep up the great work, honesty and integrity.

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Google Sep 15, 2026

Tony and the rest of the crew are phenomenal! My daughter and I were on our way to Wisconsin from Alabama and we broke down on 294 N. Had my suv towed to them. They called me the next morning and even came and got us from our hotel. Tony said it was a fuel pump and a fuel injector. He made sure I was still covered under warranty and fixed it all in less than a day. He test drove it himself and made sure everything was okay so we would be safe to continue our trip. If I could ... Read More

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Google Sep 15, 2026

Great service! I take my corvette here cause I know I’ll get the best results

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Google Sep 13, 2026

Great Sales team. In and out!!

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DealerRater Sep 13, 2026

She was awesome!! Very helpful in making everything a quick transaction. She made sure everything was perfect.

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Google Sep 13, 2026

(Translated by Google) The service was fast and the person who helped me was nice. (Original) El servicio fue rápido y buena persona que me atendió.

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Google Sep 12, 2026

Dan Rico, and Justin Mansk were awesome! Got a brand new Tahoe and they hooked us up. So easy and quick, no stupid sales tactics just straight up gave us numbers and was in and out. This is how car shopping should be, definitely will be coming back!

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Google Sep 11, 2026

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Google Sep 10, 2026

Great experience!

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Google Sep 10, 2026

Great price. Took a bit but got to where I wanted. They also delivered an hour away. World Class. Go see them.

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Google Sep 9, 2026

Anthony kept me up to date on everything that was going on with my vehicle Thank you for being nice and professional

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Google Sep 8, 2026

Awesome employees and great service! Antonio went above and beyond to help me out.

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Google Sep 7, 2026

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Google Sep 6, 2026

(Translated by Google) Thank you for such excellent service, keep it up! (Original) Gracias por tan excelente atención sigan así

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Google Sep 5, 2026

Great service. Quick and perfessional. Quick turnaround.

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Google Sep 5, 2026

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Google Sep 4, 2026

Anthony fajardo and Marlez Rodriguez were very helpful and the technician was just fantastic thank all of you for getting my car fixed the right way

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Google Sep 3, 2026

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DealerRater Sep 3, 2026

Kay isn't just a sales woman...she's a customer advocate. I appreciated that in her. Job well done... She earned my business.

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Google Sep 3, 2026

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Google Sep 3, 2026

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Google Sep 3, 2026

Service tech Anthony Fajardo explained everything very well, video showing underneath of car was thorough and appreciated, work completed quickly and Porter transportation very efficient. Thank you, great job Castle !

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Google Sep 2, 2026

Service was prompt and professional. No upselling and problems with my car solved.

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Google Sep 1, 2026

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Google Sep 1, 2026

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Google Sep 1, 2026

This is my 2nd suv I purchased and I also purchased a car. And I love the whole team at Castle Chevrolet 🍾🥂🎉💜 They always make me feel like family!!! And the customer service is TOP NOTCH!!! THANK YOU AUBREY FOR MY NEW BABY💜💜💜💜 SIGNED A VERY SATISFIED CUSTOMER AKA FAMILY MEMBER!!! MICHELLE. M

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Google Sep 1, 2026

Excellent service. They accommodated my flat tire appointment on short notice. They even dropped me off free of charge.

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Google Aug 31, 2026

Service team is professional and knowledgeable

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Google Aug 31, 2026

I have had great experiences with Castle Chevrolet. I bought my 2026 Equinox last year and they have taken care of me every time I go in for service. Antonio is my go to person and he is always pleasant to deal with.

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Google Aug 31, 2026

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Google Aug 30, 2026

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Google Aug 30, 2026

I went for my car wash and oil change. Aubrey in Villa Pk, IL is the person who sold me my car. She’s always so friendly and professional. She treats me like a friend when she sees me. It’s always a pleasure to see her❣️

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Google Aug 30, 2026

Good experience. Salesman was great to work with and helpful. The purchasing process was quicker than my experiences in the past with other dealerships. Recommend this dealership for future business.

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Google Aug 30, 2026

Brought my car on for extended warranty work and Antonio was amazing get are car done.

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DealerRater Aug 29, 2026

Aubrey was very knowledgeable and helpful. Thank you very much for your assistance with my new Chevy Blazer!

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Google Aug 29, 2026

The entire experience from the test drive in the car to talking to the sales agent to the finance department was flawless. Kendall is an amazing sales representative and a huge asset to the company. Mike was our financial agent. He made everything painless. We drove away with the car we loved. Would recommend this place for everyone!

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Google Aug 29, 2026

Great team to do business with, Elias walked me through the ins and outs of the car and answered all of my questions. Super friendly guy to work with I'm enjoying the new ride. Thank you Elias!

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Google Aug 29, 2026

Cordial and helpful but wasn't able to land on a deal

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Google Aug 28, 2026

Tony was great! Friendly staff greeted me at the entrance, provided a video update on my vehicle during my wait, and had me back on the road pretty quick. Very happy with my service at Castle in Villa Park!

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Google Aug 28, 2026

Staff were extremely professional and efficient. Everybody smiled and greeting me when I walk in the door and the service that I need to have done with done in shorter time than we thought.

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Google Aug 27, 2026

The car is good, but the AC has a big leak in it I don't know why it wasn't checked! I have to spend over $1800 to get it fixed. It cut out a week after I got the car. Even though I bought it as-is it still should've been checked. Other than that I don't have any problems with it.

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Google Aug 27, 2026

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Google Aug 24, 2026

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Google Aug 24, 2026

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DealerRater Aug 23, 2026

Good selections of new and used cars on the lot. Eli Berrios was great to work with to find the right car. Purchase process was quick and streamlined.

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DealerRater Aug 22, 2026

i met with Aubrey on Thursday 8/20/26 and explained to her what I was looking and may price range - within one hour we had identified a 2022 Equinox that met my requirements. Aubrey did an outstanding job of identifying potential cars and I give her a 5 star rating.

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DealerRater Aug 19, 2026

Anthony very nice to work with. Followed through with what he said he would do. Fair and honest.

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Google Aug 18, 2026

Took care of my first service even tho I bought the truck in MS

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Google Aug 14, 2026

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Google Aug 14, 2026

My fourth vehicle that i have purchased from castle. Daniel has always made me feel comfortable despite always being nervous buying a new car.He is Very professional and respectful.

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Google Aug 13, 2026

Probably the easiest and great experience I ever had purchasing a vehicle. I walked at Castle Chevrolet on my day of work thinking I would spend all day at the dealer. As soon as I walked in Elias Berrios the sales consultant approached me, with a very friendly and professional attitude. We started talking with in minutes we settled on a price on a Mazda CX5. easiest transaction ever! Friendliest and professional, no hassle. Thanks to Elias. I would highly! Recommend Castle Chevrolet.

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Google Aug 12, 2026

Very friendly service... no pushy sales people. Great experience.

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Google Aug 11, 2026

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Google Aug 10, 2026

Great service and excellent customer support

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Google Aug 8, 2026

Service was good. Everyone was helpful & professional.

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Google Aug 8, 2026

Castle Chevrolet offers outstanding customer service. They are knowledgeable, friendly and they make you feel like family. If you are looking for a new car, this is your place! Mary and Joe Amore

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Google Aug 7, 2026

Antonio was great! I was in and out in no time. He made the whole service experience quick and easy. I definitely recommend Chevy for all your service

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Google Aug 6, 2026

The advisor was very friendly and knowledgeable. The communication was even better, very forthcoming about the initial estimate and possible other items after assessing the known problem with my AC. I was kept updated every step of the way. A text that the vehicle was brought in and being evaluated, followed up with the exact cost and what needed to be replaced. They them called to go over and answer questions and after I approved the repairs, sent someone to grab the part across town. With all that, I was beyond grateful. To make it even better, they completed the ... Read More

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Google Aug 5, 2026

Azariah L and the Castle team came through. As soon as we pulled up there was quick customer service provided. I was immediately taken to what I had described I was looking for and not pushed into another direction. It worked out great!

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Google Aug 2, 2026

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Google Aug 2, 2026

Omgggg Paul was the best! He helped me get the car that i was looking for!! He’s awesome! And i thank you all so much! I really needed an upgrade!! You all are the best!!!

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Google Aug 2, 2026

Honest, friendly, and very helpful . Highly recommended.

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Google Aug 1, 2026

Alexandrya was great and made us feel comfortable throughout the entire process

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Google Aug 1, 2026

Terrific experience! Azariah and David took care of us very well

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DealerRater Aug 1, 2026

I had a great experience buying my truck from this dealer. The staff was professional, knowledgeable, and honest throughout the entire process. They answered all of my questions, provided excellent customer service, and made the purchase smooth and stress-free. I would highly recommend them to anyone looking for a reliable vehicle and a positive buying experience.

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DealerRater Jul 31, 2026

This is our 2nd visit to Chevy Castle VP. After meeting and working with Eli at our first visit, we knew we would be back to purchase our Trax on our 2nd visit with him. His calm presence and thoughtful listening to our needs; along with a fair price and transparency means that we have now found our dealership going forward. Thank you Eli and VP Chevy for restoring faith that customers can still purchase cars in person without pushy tactics and hidden fees. Cars are a lot of money and you made a big purchase feel easier. With three ... Read More

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Google Jul 30, 2026

My salesmen, Kendall, was straight forward, no fluff which I appreciates very much. He was able to answer all my questions and was very knowledgeable about the entire process.


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