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Customer Testimonials

Open Today! Sales: 9am-6pm
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Castle Chevrolet Customer Reviews


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Google Jun 25, 2022

Eddie did a great job in my sales process. Got my monthly payment lowered to where I wanted it and added an auto care package for free! Buy your car from him.

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Google Jun 24, 2022

Professional and courteous and attended to all my vehicles needs

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Google Jun 24, 2022

Had an oil change. Dan was very helpful

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Google Jun 22, 2022

I want to share what a great experience we had at Castle Chevrolet! Katie helped us out when we got there. She is a wonderful sales person with a great attitude. She showed us a few cars that were within our budget, wasn't pushy at all, and answered all of our questions. The vehicle we wanted had a few engine codes (Check Engine light) and she notified us right away. Even showed us the codes to see the seriousness of the problem. I am a certified auto technician so I knew that it want a big deal. We all ...

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Google Jun 22, 2022

Fantastic experience on castle with Shaun grabavoy

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Google Jun 21, 2022

Eddie was the greatest. From the time I walked in Eddie said “ I got you and thats what he did. He got me in and out in no time. I was also able to leave with my a car Chevrolet trax2017. Thanks Eddie.

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Google Jun 21, 2022

By far the most friendliest, helpful dealership I have been too. I called them after my car wouldn't start. They were the closest Chevy dealer to my work. It was such a pleasant experience. They were quick too. I highly recommend them!

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Google Jun 20, 2022

Quick work and no arguments about if my repair was covered under warranty. Made the process easy and would definitely bring my vehicle back.

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Google Jun 20, 2022

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Google Jun 20, 2022

Castle was the second place we went to look for a used vehicle. Our first stop almost made us give up the search! But Castle was AWESOME. We worked with Alex Arocha and he was so great. He listened, not only to what we wanted, including what we wanted to pay, but he made it happen - all with a big smile on his face! Buying a car is always kind of a tedious process, but with Castle, Alex put us at ease and made us feel right at home. Wonderful shopping experience!

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Google Jun 18, 2022

(Translated by Google) Very good service very friendly (Original) Muy buen servicio muy amables

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Google Jun 18, 2022

Sold my car to them, easy experience. Shaun Grabavoy was great and very personable. Definitely recommend.

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Google Jun 18, 2022

Javier and Trey were friendly and efficient.

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Google Jun 15, 2022

Eddie helped me purchase a new 2022 Equinox LS. I knew which car I wanted (not a lot of bells and whistles) and they helped me find one. Eddie did all the work with finance / loan options. I'm definitely a satisfied customer. Relatively quick and easy. Recommended.

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Google Jun 15, 2022

Very very very friendly and professional took care of me like I was a superstar and got the job done without robbing me actually gave me money back and return because of the problem was not what I thought it was and I over paid and that’s what I call good honest service recommend this place at the and at the top of my list

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Google Jun 12, 2022

I don’t know where to start. Orlando and Joe O’Neil were extremely helpful and knowledgeable! We had some challenges that they were able to work with and got us a car we love! I highly recommend Castle Chevrolet for buying a car! They couldn’t have made it any easier!!

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Google Jun 11, 2022

Shaun Grabvoy, Was very findly and tried his best to work with me. He made my experience fun.

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Google Jun 11, 2022

Shaun grabavoy was the gentleman that helped me. He was very nice and extremely funny, and made buying a car less dreadful Mll lol

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Google Jun 9, 2022

I stopped in to take care of a lease trade-in and Alex Rocha helped me during my visit, making everything extremely straight forward and easy for me. Thank you, Alex!

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Google Jun 9, 2022

I saw a 2012 Chevy Trailblazer Fully Loaded On Their Website At 3am On Tuesday May 31st. I got to the dealership when they opened. Salesman Alex helped me. He was very nice and helpful. Him, myself and my husband talked as if we knew him our entire life. Very humbled and down to earth guy. The truck had 2 pebble cracks on the windshield he made sure it was replaced not repaired. He was a man of his word. I will be going back soon to buy my niece a car and he will be the person we use for that ...

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Google Jun 8, 2022

Had a great experience with Eddie Nikpouri, very straight forward process and smooth transaction.

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Google Jun 7, 2022

Dealt with Eddie easy to work with

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Google Jun 7, 2022

Eddie was so helpful! He was able to help me and my family with the perfect car for us in a very efficient manner! I am usually hesitant to go to new dealerships, because you never really know what could go wrong, but as soon as I spoke to him, I could feel that he was just trustworthy. 10/10 recommend to any moms worrying about their family's new car!

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Google Jun 7, 2022

I had a wonderful experience at the dealership he was very helpful and made sure we got a deal and that I was happy about my decision

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Google Jun 6, 2022

Got great customer service from Alex Rocha & the team, as a first time customer I was nervous but they made me feel comfortable & confident about my car purchase

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Google Jun 6, 2022

Had an easy time ,no hustle,extremely prompt and professional,you are treated like a friend not a customer,thank Eddie from Castle Chevrolet

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Cars Jun 4, 2022

Really appreciate the people who work there. Harry loves his new Cherolet! Overall a great experience!

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Google Jun 4, 2022

We have had such a wonderful experience with Eddie Nikpouri of Castle Chevy of Villa Park. Our buying process took a little longer than normal due to personal reasons, but he had such patience with us and the process. He was very supportive and understanding and kept checking in with how we were doing. We are so thankful that he is the one we got to work with in this car purchase journey. He made sure to present us with a variety of options so that we could decide what worked best for us and our family. We are very ...

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Google Jun 4, 2022

This place is great! I worked with Eddie Nikpouri who worked very hard to get my payment as low as possible. He even got his manager Jasper involved and they really helped me out. Highly recommended!!

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Google Jun 2, 2022

I appreciate the thoroughness of your advisers. Prevention is critical!

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Google Jun 1, 2022

Shaun Grabavoy and Gabriel Sanchez helped me out when I came to this location both we’re very helpful and very polite helped me a lot with choosing vehicle

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Google Jun 1, 2022

My husband and I visited Chevrolet of Villa Park to discuss possible trade in and purchasing of a new vehicle. I was welcomed by Dave who introduced us to Shaun who not only sold us 1 car, he sold us 2 that day. He was very knowledgeable, listened to what we wanted provided mutiple options for us to test drive and was a pleasure to work with. The financing was a smooth process and Dave provided us with the best financing option available. I was very pleased with all the services that were provided by Dave and Shaun. I highly recommend them ...

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Google May 30, 2022

Kudos to Shaun Grabavoy!! My brother was fortunate enough to have spoken to Shaun over the phone and spoke so highly about Castle Chevrolet. Shaun came to our home to finalize the paperwork with my mother. Courteous, professional, and diligent to get the deal done. No games, no worries here. Thank you again to Shaun for all the work and help.

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Google May 30, 2022

Everyone was friendly and very helpful, great customer service!

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Google May 30, 2022

Great place, great people working there

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Google May 30, 2022

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Google May 30, 2022

I went to castle and bought a car and it was the best experience I had any place. The workers were so nice and wanted to help u in every way.

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Google May 30, 2022

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Google May 30, 2022

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Google May 29, 2022

Thank you Eddie Nikpouri!! Made the process easy. We will be back

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Google May 29, 2022

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Google May 27, 2022

It was a pleasant experience the minute I walked till i left. Tony F is the best!

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Google May 27, 2022

I had an outstanding experience working with Alex Rocha, who sold me my Chevy Volt. Super friendly guy and not at all pushy; I felt like I was in great hands throughout the whole experience.

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Google May 25, 2022

Alex Rocha and his support staff were outstanding. Definitely will send family and friends to Alex Rocha at Castle Chevrolet of Villa Park.

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Google May 23, 2022

I brought my car in last week and the engine was basically on fire. I spoke with Ryan and he was able to get me all checked in and let me know immediately how much it would be and how long it would take. And the day they completed my car, they let me know right away and I picked it up no problem and now my car feels a lot more safer than before. Thank you so much for all of the hard work! I appreciate everyone involved so much!

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Google May 23, 2022

Bought a used car with Eddie in Sales. After noticing something odd with my purchase, I let Eddie know and they made things right. It was a pleasure working with Eddie, process was quick, and Eddie was reasonable and professional.

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Google May 22, 2022

I had Eddie Nikpouri as a salesman and he found me the perfect truck and had it ready for me and the right price. Thank you. A very good dealership. This is my second truck buying from here and I always have good luck.

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Google May 20, 2022

Phenomenal experience! It was the easiest process from the second I walked in. I was here about an hour and we came to a great deal. Shaun Grabavoy was absolutely wonderful! He was so nice and very helpful!

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Google May 20, 2022

Once, I arrived at Castle. I was greeted by the friendly staff and was directed to Gabriel Sanchez. Mr. Gabriel listed to my needs and expectations in a car. He was Friendly, provided great information and most of all made me feel conferrable during the process. Mr. Gabriel was knowledgeable and overall great demeanor. Thank you for making me feel welcome and providing me with excellent costumer service. Mr. Gabriel exceeded my needs and expectations. Thank you Castle for such a great experience!

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Google May 20, 2022

I had Shaun Grabavoy as my sales consultant and he was absolutely the best . He was professional, had knowledge regarding all the vehicles I was seeking interest into and worked fast and consistent.

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Google May 19, 2022

Alex Rocha is the go to guy! I walked into Castle Chevy with moderate hopes of getting a vehicle but left out the store with the exact vehicle I had in mind. Really down to earth dude, easy to talk to, accommodating, and a real people person. Alex was very knowledgeable of the vehicles I inquired about and he gave me honest feed back which helped me make the best decisions. If you want to drive today ask for Alex and he gets the job done!

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Google May 18, 2022

I recommend this dealership, not only they’re honest but they actually treat me like family. I definitely recommend working with Shaun Grabavoy. Excellent service, and very helpful salesman here.

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Google May 18, 2022

Shaun Grabavoy is an excellent salesperson,who is very knowledgeable when it comes to his job,he makes you feel like your part of a family…the Castle Chevy family

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Google May 18, 2022

Great

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Google May 17, 2022

SHAUN GRABAVOY is the best! He made it happen and I’m driving away in a Beautiful 2022 Tahoe! Thanks for your excellent service! Everyone ask for him!

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Google May 14, 2022

Had a great experience with castle Chevy!!! I had the pleasure working with Mr. Rocha he definitely made the whole car buying experience pleasant, if your in the market I definitely recommend working with Alex Rocha !!!

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Google May 14, 2022

Anyone that wants to buy a car go here and ask for Eddie, he is professional and will get you driving!

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Google May 14, 2022

Eddie was amazing! He was friendly, attentive, and efficient! Would recommend any one that wants to buy a car go with him!

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Google May 12, 2022

I highly recommend going to castle Chevrolet of villa park Orlando got me into a 2016 Chevy Cruze with only 12,000 miles at a very good deal the staff was amazing and awesome and the time it took to finalize everything was snappy and quick if you’re looking for a good deal on a vehicle I highly recommend castle Chevrolet of villa park ask for Orlando

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Google May 11, 2022

Eddie Nikpouri was very customer welcoming! Good Service!! Very helpful!!

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Google May 11, 2022

Eddie Nikpour was very helpful with my purchase….it was the first time buy a car by my self , but he gave me secure what was best for me regarding about the car .. thank you very much …

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Google May 9, 2022

Ulises is a great and personable down to earth guy. I purchased a 2019 Ford Expedition MAX and he walked me through everything, gave me good tips and advice, let me test drive, and got me situated. He’s an excellent salesman! Thanks for the prestige service!!

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Google May 5, 2022

It was quick

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Cars May 3, 2022

Anthony did a great job. Very professional, great attitude.

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Facebook Apr 28, 2022

Anthony in service took care of my wife’s vehicle and got it repaired and back to us without hassle. He was very upfront about what needed to be done and recommendations. I will definitely use Castle as a preferred dealer service department

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DealerRater Apr 28, 2022

Great service team and unforgettable experience! I will visit this office gain at first opportunity.

Read at DealerRater

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Google Apr 23, 2022

I was in a pinch with fuel filter on my diesel truck, on Saturday morning, Castle helped me and got me back on the road.

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Google Apr 22, 2022

Just had my vehicle repaired in service..Tony F took great care in making sure it was fixed the right way! This is why I have purchased 10 cars from this dealership. Sales Service and Customer service second to none.

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Google Apr 21, 2022

Fantastic dealership! Orlando Morales went above and beyond for me during my car buying process. I would recommend coming if you are interested in purchasing a Chevy they are understanding, accommodating and fairly priced.

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Google Apr 21, 2022

The repairmen excelled in replacing the shorted instrument panel. I'm pleased with their service.

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Google Apr 21, 2022

I came here to trade my car in last month. I am very satisfied. My salesman Marc Ford was definitely helpful in every area. Picking the right car and the right car that fit my budget.

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Google Apr 20, 2022

Had a wonderful experience purchasing a vehicle from Castle. Alex was our sales pro who took outstanding care of us and provided world class service. He's a top notch pro. Unlike other experiences elsewhere where the sales person treats the deal as you must buy today or it goes away, Alex said "go sleep on it. we'll be here in the morning. No pressure.". It was a perfect experience. John in finance was also top notch.

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Google Apr 20, 2022

Really professional 100 %

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Google Apr 20, 2022

Great service

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Google Apr 20, 2022

Marc who sold us our 22 Chevy Traverse was great to work with! Would come and purchase from him again when in the market.

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Google Apr 20, 2022

Had a great experience at Castle Chevrolet. Daniel Garcia helped me out & made the experience stress free. He is very knowledgeable of the brand, listened & addressed all of my wants & needs in a new vehicle. We will definitely be going back to Daniel for any future purchases!

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Google Apr 19, 2022

I was having great difficulty finding a car until I met Orlando Morales at Castle Chevy. He's a great salesman that was able to find the perfect car for me based on my needs, I also got a great deal!

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Google Apr 19, 2022

I went in and spoke with Gabriel Sanchez in regards to a 2021 Chevrolet Equinox. He helped me with all my questions and concerns. He helped me feel confident in my purchase and made the entire process easy and honest.

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Facebook Apr 19, 2022

I Just wanted to say a big thank you to Mrs Cathy Frederick she's genuine kindness and bluntness at times when I needed to face reality are what made me progress. I invested $5000 and got $46,700 in a week. I only wish I had known about you earlier from the first moment I decided to trade. Nevertheless, I am grateful! contact her via Email: [email protected] WhatsApp:+18504466717

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Google Apr 19, 2022

Today was my 1st time visiting this location & my experience was pretty decent. Service ppl were friendly.

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Google Apr 19, 2022

Went to buy a car this weekend and got much more than that!! Orlando was cool, calm, collective and extremely knowledgeable of all my questions and concerns. Where buying a car is usually stressful, Orlando took the time to learn the little things about me to be able to help me find my perfect fit. If anyone is looking to buy, Orlando at Castle Chevy is your guy!!!

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Google Apr 19, 2022

Had a great experience at Castle Chevy of Villa Park on Saturday. I worked with Gabriel Sanchez who was responsible for my great experience. He was extremely knowledgeable, professional and helpful making sure I understood everything. Thanks!!

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Google Apr 18, 2022

I came into Castle Chevy of Villa park looking to shop some cars and Gabriel approached me and greeted me. I was asking a ton of questions since I was new in the car market and Gabriel was very knowledgable. Gabriel was very easy to talk too and he had a positive attitude. I would definitely recommend to come and see Gabriel, as he will try his best to get you into a car or give you all the information you need to further buy one at a later time when you're ready.

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Google Apr 18, 2022

I was helped by Daniel Garcia, his knowledge of cars is superb. He’s definitely the go to guy for any type of help/questions you might have before buying. He was also very patient and friendly.

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Google Apr 18, 2022

we purchased a 2021 1500 Crew Cab 4x4 and a 2022 2500 Crew Cab 4x4. I have to say that Orlando Morales has gone above and beyond. From Start to finish The Castle Team has made this a great buying experience. Thank you Orlando Morales for finding exactly what we wanted. John Smith Thank you for keeping us under budget. We Love our new Trucks Keep Up the Good Work Castle Team. Jorge V V Squared Electric Inc.

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Google Apr 18, 2022

Had a great experience at Castle Chevrolet of Villa Park. Orlando Morales was extremely informative, and helpful. I would highly recommend speaking with him when visiting the dealership while shopping around for a car.

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Google Apr 18, 2022

Looking for a new car has never been easy for me. Fortunately though, Employee Ulises Garcia made it a pleasant experience. He is very knowledgeable and was patient with me. Thank you!

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Google Apr 18, 2022

Visited this Castle Chevy this week and I was impressed by the facility and sales associates. I’ve had my fair share of uncomfortable situations with dealership employees, but not here. My salesman Ulises Garcia was a huge help in my decision making. He was honest and trustworthy, which are two things you’d want in a salesman. Will return and am recommending this dealership to friends and family.

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Google Apr 17, 2022

I am very happy with the service I got at this place, Ulises Garcia salesman was very friendly and very good in explaining everything. Great service thank you Ulises.

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Google Apr 16, 2022

We would like to thank Eddie for his uncompromising efforts and skills that got us the deal we wanted. He truly is a professional in the business and a gentleman. Ask for Eddie, you’d be happy you did! We sure are!

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Google Apr 16, 2022

Eddie helped with the purchase of the car we wanted and he was truly excellent! We couldn’t be happier and can’t thank him enough for all the hard work he did and the professionalism that he showed. Truly appreciate it.

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Google Apr 16, 2022

I would like to thank Eddie for all his efforts in securing the car I really wanted in this market. His expertise and know how are much appreciated. Even though at times it seemed impossible but Eddie pushed on and kept a positive attitude and finally it paid off. He’s amazing!

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Google Apr 16, 2022

The location is great and so is service. Eddie helped us and was so nice to us (even to our 3 year old that was having a bad day)! He answered all of our questions and got us a great deal. We enjoyed working with him and won’t hesitate to refer him. Thanks Eddie!

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Google Apr 16, 2022

I worked with Eddie and I must say he’s a class act. He’s very knowledgeable, informative and friendly too. If you’re in the market for a new or used car go and see Eddie and see what buying a car from a pro is all about.

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Google Apr 15, 2022

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Google Apr 14, 2022

Shaun Grabavoy was great! Answered all questions and provided excellent service throughout the entire car buying process.

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Google Apr 11, 2022

So kindly and faster service

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Google Apr 10, 2022

I have a friend who is an engineer for gm and he told Chevys we’re the best which I didn’t Agree even though I’m a big vortex fan but it was after going to Chevy exchange and the experiment I had there locked in my mind set a Chevy wasn’t for me but in this market I needed a car but then the time I went to next castle Chevy will definitely be from now on my go to place castle Chevy fixed my car after on maintenance got me a new car key fob with ...

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Google Apr 10, 2022

Great experience with entire process with Eddie Nikpouri! Very knowledgeable and experienced. Thank you!

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Google Apr 7, 2022

I was pass on to my former service guy Tony Fajardo and as usual he breaks everything down so I can understand and just willing to help love that he’s so detailed

Castle Chevrolet is located at: 400 East Roosevelt Road • Villa Park, IL 60181
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Castle Chevrolet 41.8606, -87.9668.